Support

The quickest way to reach us is by email. Our team monitors requests during business hours and aims to respond promptly.

• General support: support@hospisavvy.com
• Privacy & data requests: privacy@hospisavvy.com
• Website: https://hospisavvy.com

To help us resolve your issue as fast as possible, please include:

• The email address associated with your account.
• A clear description of the issue or question.
• The steps to reproduce the problem, if applicable.
• Screenshots or screen recordings where relevant.
• The device, browser, or app version you are using.

We aim to acknowledge new requests within one business day. Resolution times vary depending on the complexity of the issue:

• General questions: typically resolved within 1–2 business days.
• Technical issues: investigated and updated as we make progress.
• Urgent or service-impacting issues: prioritized for the fastest possible response.

Looking to manage your account or personal data? These pages explain the process:

• Account Deletion — how to permanently delete your account.
• Data Deletion — how to request removal of your personal data.
• Privacy Policy — how we handle and protect your data.